At CNC VIET NHAT, we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and contacting us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website.

1. Information We Collect

We may collect the following information when you use our website or contact us:

  • Full name.
  • Company name.
  • Email address.
  • Phone number.
  • Address and other contact information.
  • Technical drawings, product specifications, and project information provided for quotation or machining purposes.
  • Information submitted through contact forms, quotation requests, or other communication channels.
  • Technical information such as IP address, browser type, device information, and website usage data.

We only collect information that is reasonably necessary to provide our products, services, quotations, technical support, and customer service.

2. How We Use Your Information

CNC VIET NHAT may use collected information to:

  • Respond to inquiries and requests.
  • Provide quotations and technical consultation.
  • Process and manage customer orders.
  • Provide CNC machining and related services.
  • Communicate with customers regarding orders, products, and services.
  • Provide technical support and warranty services.
  • Improve our website, products, and customer experience.
  • Maintain website security and prevent fraudulent or unauthorized activities.
  • Comply with applicable legal and regulatory requirements.

We do not use customer information for purposes unrelated to the services provided unless permitted by law or with the customer’s consent.

3. Information Protection

We take reasonable measures to protect your personal and technical information from unauthorized access, disclosure, loss, or misuse.

Technical drawings and project information provided by customers are used only for quotation, production, quality inspection, and related business purposes.

4. Cookies

Our website may use cookies to improve website functionality, analyze traffic, and enhance your browsing experience. You can manage or disable cookies through your browser settings.

5. Information Sharing

CNC VIET NHAT does not sell or rent your personal information. Information may only be shared with relevant service providers, business partners, or authorities when necessary and permitted or required by law.

6. Your Rights

You may contact us to request access to, correction of, or deletion of your personal information where applicable.

7. Contact Us

If you have any questions about this Privacy Policy, please contact:

CNC VIET NHAT
Address: No. 221 Lam Du, Group 12, Bo De Ward, Hanoi, Vietnam
Phone: +84 972 015 539
Email: Hungle@vietnhatjsc.com