At CNC VIET NHAT, we are committed to delivering CNC-machined products safely and according to the agreed order requirements.

1. Order Processing

Orders are processed after the technical specifications, drawings, quantity, materials, price, and delivery requirements have been confirmed by both parties.

The production and delivery schedule may vary depending on the complexity, quantity, materials, and specific requirements of each order.

2. Delivery Time

The estimated delivery time will be communicated to the customer before production or order confirmation.

Delivery times may be affected by:

  • Product complexity and production quantity.
  • Material availability.
  • Customer approval of drawings or specifications.
  • Quality inspection requirements.
  • Shipping or transportation conditions.
  • Unexpected events or force majeure circumstances.

3. Shipping Methods

Depending on the order and destination, products may be delivered through:

  • Courier services.
  • Freight or logistics companies.
  • Customer-arranged transportation.
  • Other delivery methods agreed by both parties.

Shipping costs and delivery responsibilities will be confirmed for each order before shipment.

4. Delivery Inspection

Customers are encouraged to inspect the package and products upon delivery.

If there is visible damage, missing quantity, or incorrect delivery, please contact CNC VIET NHAT as soon as possible and provide photos or other relevant information.

5. Delayed or Failed Delivery

CNC VIET NHAT will make reasonable efforts to deliver products within the agreed timeframe. However, delays caused by transportation providers, weather, customs procedures, force majeure events, or other circumstances beyond our reasonable control may occur.

We will communicate with customers regarding significant delivery delays and work to find an appropriate solution.

6. Contact Us

For questions regarding shipping or delivery, please contact:

CNC VIET NHAT
Address: No. 221 Lam Du, Group 12, Bo De Ward, Hanoi, Vietnam
Phone: +84 972 015 539
Email: Hungle@vietnhatjsc.com